RESERVATION / ご予約・お支払いについて RESERVATION / ご予約・お支払いについて

Reservations

You can make reservations on this website from around 6 months in advance until 2 a.m. of the day following your stay. It is a better deal to reserve on this website than on the phone or another reservation website.

Time of payment

Rooms must be paid for in advance. Please pay at the automatic check-in machine when you check in.
Please return your room card key to the automatic check-out device at the first floor reception when you check out.

Payment methods

Please pay either in person at the hotel or by credit card online. You can choose how to pay when you make your reservation.

Credit cards

We accept the following credit cards.
UnionPay cards cannot be used at the automatic check-in machine. They can only be used at the front desk, so please ask the front desk staff.

Cancellation policy

We impose the following cancellation fees.

  • Two days before: 20% of the room fee
  • The day before: 50% of the room fee
  • The day of: 100% of the room fee
  • No-show: 100% of the total.

* If you make a reservation online, some plan may have a different cancelation policy. Please read description for your plan or check your reservation confirmation email for more details.

If you have any further questions regarding payment, please see the Frequently Asked Questions section.

If your question is still unanswered after checking our Frequently Asked Questions section, please use the contact form.

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